Terms of Service

Last Updated: January 1, 2025

Welcome to Fairway Therapy. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By using Fairway Therapy's website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our services.

2. Services Provided

Fairway Therapy provides mental health and wellness services including but not limited to:

  • Clinical therapy and counseling
  • Educational therapy
  • Direct Support Services (DSS)
  • Peer support services
  • Psychological assessments
  • Progress monitoring and treatment planning

3. Client Responsibilities

Accurate Information

You agree to provide accurate, complete, and current information during intake and throughout your treatment.

Attendance and Cancellation

You must provide at least 24 hours' notice to cancel or reschedule appointments. Late cancellations or no-shows may result in fees.

Payment

You are responsible for payment of services, copays, deductibles, and any amounts not covered by insurance.

Communication

Maintain open and honest communication with your therapist. Inform us of any changes in your condition, medications, or contact information.

4. Emergency Services

IMPORTANT: Fairway Therapy does not provide emergency mental health services. If you are experiencing a mental health emergency or crisis:

  • Call 911 immediately
  • Go to your nearest emergency room
  • Call the National Suicide Prevention Lifeline: 988
  • Text "HELLO" to 741741 (Crisis Text Line)

5. Payment and Billing

  • Payment is due at the time of service unless other arrangements have been made
  • We accept major credit cards, debit cards, cash, and checks
  • Insurance co-pays are due at each session
  • We will bill your insurance company on your behalf, but you are ultimately responsible for payment
  • Outstanding balances over 60 days may be sent to collections
  • A $35 fee may be charged for returned checks or failed payment transactions

6. Confidentiality

All information shared during therapy sessions is confidential and protected under HIPAA regulations, except in the following situations:

  • You provide written consent to release information
  • There is suspected abuse or neglect of a child, elderly person, or dependent adult
  • You present a serious threat of harm to yourself or others
  • A court order requires disclosure
  • Information is needed for billing and insurance purposes

7. Telehealth Services

When participating in telehealth sessions, you agree to:

  • Use a secure, private location with reliable internet connection
  • Ensure you are in New York State during the session
  • Use approved video conferencing platforms provided by Fairway Therapy
  • Understand that technical difficulties may occur and may require rescheduling
  • Not record sessions without explicit written consent from your therapist

8. Termination of Services

Either party may terminate the therapeutic relationship at any time. Fairway Therapy reserves the right to terminate services if:

  • You fail to pay for services rendered
  • You repeatedly miss appointments without notice
  • You engage in threatening, abusive, or inappropriate behavior
  • We determine that we cannot effectively meet your treatment needs
  • There is a conflict of interest or dual relationship

In the event of termination, we will provide appropriate referrals to other mental health providers.

9. Limitation of Liability

While we strive to provide the highest quality care, Fairway Therapy and its staff shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability shall not exceed the amount you paid for services.

10. Website Use

When using our website, you agree to:

  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to any systems or data
  • Not transmit viruses, malware, or harmful code
  • Not use automated systems to access the website without permission
  • Respect intellectual property rights of all content

11. Intellectual Property

All content on the Fairway Therapy website, including text, graphics, logos, images, and software, is the property of Fairway Therapy or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without express written permission.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of New York.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Fairway Therapy

4819 14th Avenue, Suite 208, Brooklyn, NY

(718) 559-2539

[email protected]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.