Privacy Policy

Last Updated: January 1, 2025

At Fairway Therapy, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We comply with the Health Insurance Portability and Accountability Act (HIPAA), New York State mental health laws, and other applicable privacy regulations.

1. Information We Collect

Personal Information

  • Name, address, phone number, and email address
  • Date of birth and age
  • Emergency contact information
  • Insurance information and payment details

Protected Health Information (PHI)

  • Medical and mental health history
  • Current symptoms and diagnoses
  • Treatment plans and progress notes
  • Medication information
  • Session notes and clinical assessments

Website Usage Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Treatment: Providing, coordinating, and managing your mental health care and services
  • Payment: Billing and collecting payment for services rendered, processing insurance claims
  • Healthcare Operations: Quality improvement, staff training, accreditation, and business operations
  • Appointment Reminders: Contacting you about upcoming appointments and follow-up care
  • Communication: Responding to your inquiries and providing information about our services
  • Legal Compliance: Meeting legal, regulatory, and ethical obligations

3. Information Disclosure and Sharing

We will not disclose your information without your written authorization, except in the following circumstances:

With Your Consent

When you provide written authorization to share information with family members, other healthcare providers, schools, or other parties you designate.

Legal Requirements

When required by law, court order, or subpoena. This includes reporting suspected child abuse, elder abuse, or threats of harm to self or others.

Insurance and Payment

To insurance companies for billing purposes and to verify coverage. Only the minimum necessary information is disclosed.

Business Associates

To vendors who perform services on our behalf (billing companies, electronic health record systems, etc.) under strict confidentiality agreements.

4. Data Security

We implement comprehensive security measures to protect your information:

  • Encrypted electronic health records (EHR) systems
  • Secure, password-protected databases
  • SSL encryption for website communications
  • Restricted physical and electronic access to records
  • Staff training on privacy and security protocols
  • Regular security audits and updates
  • Locked filing cabinets for paper records

5. Your Rights

Under HIPAA and applicable state laws, you have the following rights:

Right to Access: Request and receive copies of your health records

Right to Amend: Request corrections to inaccurate or incomplete information

Right to Accounting: Receive a list of disclosures of your information

Right to Restrict: Request limitations on how we use or disclose your information

Right to Confidential Communications: Request we contact you in a specific way or at a specific location

Right to Complain: File a complaint if you believe your privacy rights have been violated

6. Minors and Parental Rights

For clients under 18 years of age, parents or legal guardians generally have the right to access their child's health information. However, New York State law provides certain privacy protections for minors seeking mental health treatment. We will discuss these rights and limitations during the intake process.

7. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. We use cookies for:

  • Website functionality and navigation
  • Remembering your preferences
  • Analyzing website traffic and usage patterns
  • Improving our services and user experience

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We will notify you of significant changes via email or through our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Officer - Fairway Therapy

4819 14th Avenue, Suite 208, Brooklyn, NY

(718) 559-2539

[email protected]

Notice of Privacy Practices: A complete copy of our HIPAA Notice of Privacy Practices is available at our office and will be provided to you at your first appointment. This document provides detailed information about how we use and disclose your protected health information.